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Cookie policy

This Cookies Policy sets out how MindMate (“we”, or “us”) uses cookies and other tracking technologies on our website (www.self-referral.mindmate.org.uk).

We do not make use of cookies to collect any private or personally identifiable information.

A cookie is a piece of data stored on the user’s hard drive while they are visiting a particular website. It contains simple information about the user’s identity but no personal information.

We only use cookies to help us improve the functionality of our website. The cookies used by our system contain random strings of characters alongside minimal information about the state and session of the website – which in no way collects or discloses any personal information about you as a visitor.

Third parties may use cookies to store or present information to you as a user, but this information/data is not personally identifiable.

We are committed to ensuring that your privacy is protected, and this website respects any consent you have given via our “Manage cookie preferences’’ button, or the cookie banner which is displayed at the bottom of the page when you visit our website.

This cookie policy should be read alongside our privacy policy, which explains how we use personal information.

If you are under the age of 13 you should get consent from a parent or guardian before consenting to non-essential cookies.

Manage cookie preferences

Cookies in use on this site

Essential cookies

These cookies are necessary for the website to function and cannot be switched off. They are normally set by actions taken on the website or by requesting services, such as saving your privacy settings, dismissing notices and completing forms. They do not store any personally identifiable information.

Cookie name: __cf_bm
Provider: fonts.net
Purpose: Allows fonts to be loaded by reading and filtering requests from bots.
Expires: 30 minutes


Cookie name: moove_gdpr_popup
Host: mindmate.org.uk
Purpose: Stores cookie consent preferences.
Expires: 1 year

Non-essential cookies

These cookies are set by third party providers through services we have added to our website. Blocking these cookies may stop these services functioning properly.

These cookies may be set through our site by our advertising partners and used by us to measure our marketing activity. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites, including on social media websites. They do not store your contact details, but are based on uniquely identifying your browser and internet enabled device.

Cookie name: goograns
Provider: google.com
Purpose: This cookie is used to remember your chosen language when using the Google Translate functionality.
Expires: End of session

Please note that you can manage and control cookies as desired.

You can delete existing cookies and configure your browser settings to block or alert you about new cookies being placed. However, blocking certain cookies may affect the functionality of our website.

Manage cookie preferences

Updates to this policy

We may update this cookie policy from time to time to reflect changes at MindMate, or to regulation/legislation.

We therefore recommend that you check this policy regularly. We aim to notify you of any significant changes by way of a notice on our website or by contacting you directly when reasonably possible.

This policy is up to date as of 7th May 2024. From time to time, third parties may change or update their cookies. This policy will be renewed every 12 months to capture these changes.

MindMate is not responsible for content on websites or apps mentioned on the site. Always read the app’s Terms & Conditions and Privacy Policy to see how your data may be used. Read our advice about messageboards on our Worried About Bullying page.